• Home
  • About Us
    • People
    • Careers
  • Expertise
    • Strategic Branding
    • Public Relations
    • Crisis & Issues Management
    • Employee Communications
    • Social Media
    • Marketing Communications
    • Corporate Philanthropy
    • Training / Speaking
  • Portfolio
    • Clients & Industries
    • Global Reach
    • Awards & Accolades
  • News
    • Newsletter
  • Contact
  McDougall Communications
  • Home
  • About Us
    • People
    • Careers
  • Expertise
    • Strategic Branding
    • Public Relations
    • Crisis & Issues Management
    • Employee Communications
    • Social Media
    • Marketing Communications
    • Corporate Philanthropy
    • Training / Speaking
  • Portfolio
    • Clients & Industries
    • Global Reach
    • Awards & Accolades
  • News
    • Newsletter
  • Contact

Leaders: Leave the Waffling for Breakfast

2/19/2018

0 Comments

 
Picture
It was a good decision: a decision based on facts, one made with key audiences in mind, informed by best practices.
 
Until it wasn’t, and the CEO went from being viewed as a sound, competent leader, to one whose commitment and competency were suddenly thrown into question.
 
That same scenario played out three different times with three different senior leaders over the course of four days, and I had a front row seat for each. After sleeping on their decisions, each suffered from what Nick Tasler, writing in Harvard Business Review, calls ‘planner’s remorse’. Overthinking and retrenching, each one started heading in the opposite direction, quickly confounding their teams, concerning their partners, and arguably pointing their organizations the wrong way.
 
Yet what’s often overlooked in these situations are the long-lasting effects on employees, whose confidence in their leaders suffer a blow following reversals. A single instance may not make for a problem, but repeated recalculation using the same data has a cumulative, damaging effect on trust and retention. A 2012 Deloitte report revealed that among employees who plan to leave an organization, 27% trust their corporate leadership, compared to almost 62% of those who plan to stay.
 
Reconsidering a path when presented with new information is the mark of a good leader. Next morning waffling is a skill for short order cooks at the local breakfast joint. Choose wisely.
 
By Mike McDougall
0 Comments



Leave a Reply.

    Insights, from us to you.

    Archives

    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017

    RSS Feed

Picture
Picture
McDougall Communications
121 Rue De Ville | Rochester, N.Y. 14618
+1 (585) 441-0202
  • Home
  • About Us
    • People
    • Careers
  • Expertise
    • Strategic Branding
    • Public Relations
    • Crisis & Issues Management
    • Employee Communications
    • Social Media
    • Marketing Communications
    • Corporate Philanthropy
    • Training / Speaking
  • Portfolio
    • Clients & Industries
    • Global Reach
    • Awards & Accolades
  • News
    • Newsletter
  • Contact