Crisis & Issues Management

McDougall Communications has been fortunate to work with organizations nationally and globally to communicate stories of success and prosperity among customers, investors, prospects, influencers, government officials, and the media. We have also helped them navigate serious challenges.
 
Crises take on many shapes and forms, with potential impacts ranging from inconvenient to devastating. When an organization is prepared and looks to experienced counsel, a crisis also has the ability to reaffirm a company’s positive reputation among key stakeholders and the general public. That’s where we come in.

No matter how complex the issue, you can rely on our decades of crisis communications and issues management experience. We employ a mix of strategic messaging, media relations, public and community affairs, social and digital media, and internal communications to mitigate negative effects and help restore normal operations.

In conjunction with legal and other functional counsel, we’ve played essential roles in executive management exits, labor unrest, production shutdowns, line moves, reductions in force, product recalls, societal unrest, employee misconduct, legislative disputes, medical emergencies, and more. Our efforts can vary depending on the circumstance, from minimizing public attention to casting more light on a position to accelerate the pace of change.

See our work here.

“McDougall is always there when we need them—remaining calm in the middle of chaos, no matter the challenge.”

— Multinational Chief Marketing Officer